ServQ Alliance

Strategy and Implementation

We have a small sample of papers, case studies, articles and books prepared by our Alliance members. We have listed them by sub-topic for ease of access.

Research and Analysis

An Investigation Into the Readiness of the Construction Industry for Concurrent Engineering
This paper won a prize medal at the Chartered Institute of Building for research and recommendation on how the participants in complex supply chains need to assess their individual and collective read
CIOB_Paper.pdf
Adobe Acrobat document [338.2 KB]

Asset Planning and Management

Value Management as a Successful Project Intervention Strategy
A project intervention strategy based around supply chain management to help deliver "best value" projects.
vmasprojectintervention.pdf
Adobe Acrobat document [106.6 KB]

Project Planning, Steering and Control

Managing Programmes
This white paper was prepared working with the University of Leeds team on Asset Management and Maintenance and assesses the differences between Programmes and their sub element - Projects.
ServQ White Paper - Project Management f[...]
Adobe Acrobat document [543.6 KB]

Scenario Planning and Tactical Response Options

Create Your Own Business Simulation Lab to Drill Your Teams in Better Decision Making
One of a series of four articles that Alliance team member Ken Thompson was asked to write for a major Business Journal in India - The Effective Executive.
EffectiveExecutive_Jan_2011 - BusSimLabs[...]
Adobe Acrobat document [534.6 KB]

Consortia Working

Crossley, A, Lynch, J, Hurrell, S & Edwards, R, 2016, ‘Assessing the Suitability of Supplier Consortia for Public Procurement Contracts’. in: Hamideh Afsarmanesh, Luis M Camarinha-Matos, António Lucas Soares (eds) Collaboration in a Hyperconnected World: 17th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2016, Porto, Portugal, October 3-5, 2016, Proceedings. Springer, pp. 189

Cosortia Bidding and System Design

Crossley, A, Coles, G, Edwards, R, Hurrell, S & Ruddle, N, 2015, ‘The Development and Adoption of a New Joint Bidding System for Public Contracts in Wales’. in: Luis Camarinha-Matos, Frederick Benaben, Willy Picard (eds) Risks and Resilience of Collaborative Networks: 16th IFIP WG5.5 Working Conference on Virtual Enterprises. Springer, Germany, pp. 622

Clients' Views

'You have enabled us to articulate and communicate strategic direction throughout the whole organisation.'

'Your flair, creative approach, excellent relationships and methodology helped build capacity, develop behaviours and skills that had a lasting impact. This enabled us to prepare for and manage a period of considerable change and transformation.'

'We are delighted with the impact you have had in transforming individuals and teams enabling them to deliver high performance outcomes.'

Thanks for the good work'

'This has been truly transformational. It has helped us look beyond roles to the complex, uncertain and ethical dilemmas of working in a very different way. It gave us the time, space and challenge to grow ideas and deliver change in my and my team's practice.'

'Superb work - many thanks'

'You clearly understand the dynamics and have a lot to offer the.....initiative over the years ahead'

'(EU) outputs fully met the needs of the programme, the quality was very good'

'A focused and dedicated team of senior practitioners, researchers and industry leaders delivered work packages at the right time and quality'

'Very professional, well prepared and clear understanding of our expectations, very responsive to late change requests and programme revisions. Excellent pre and post sales'

'Both programmes have exceeded our expectations and attained high levels of adoption'

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