The ServQ Alliance team members are often asked to write technical papers, articles for journals and commissioned to write or contribute to best practice reference books based on their practical experiences or leading research.
For ease of use we have summarised these by service theme:
Some of these are available on line, other are available on request, using the contact form or are paid publications available from Amazon, other book stores or directly from partner web sites.
'You have enabled us to articulate and communicate strategic direction throughout the whole organisation.'
'Your flair, creative approach, excellent relationships and methodology helped build capacity, develop behaviours and skills that had a lasting impact. This enabled us to prepare for and manage a period of considerable change and transformation.'
'We are delighted with the impact you have had in transforming individuals and teams enabling them to deliver high performance outcomes.'
Thanks for the good work'
'This has been truly transformational. It has helped us look beyond roles to the complex, uncertain and ethical dilemmas of working in a very different way. It gave us the time, space and challenge to grow ideas and deliver change in my and my team's practice.'
'Superb work - many thanks'
'You clearly understand the dynamics and have a lot to offer the.....initiative over the years ahead'
'(EU) outputs fully met the needs of the programme, the quality was very good'
'A focused and dedicated team of senior practitioners, researchers and industry leaders delivered work packages at the right time and quality'
'Very professional, well prepared and clear understanding of our expectations, very responsive to late change requests and programme revisions. Excellent pre and post sales'
'Both programmes have exceeded our expectations and attained high levels of adoption'