ServQ Alliance
ServQ Alliance

Alliance Leadership Team

The leadership team members of the ServQ Alliance average over 3 decades of practical experience each. They are seasoned directors and advisors used to planning and delivering positive results. The leadership group has an exceptional team of Strategic Advisors, who help guide our thinking and deliver outstanding results.

Andrew Crossley

Management Board Member

 

Professional development

Andrew has worked in the engineering, project management, construction and consulting industries for over 30 years. He is on management and steering groups in the UK and the USA and holds directorships at UK businesses. Andrew was seconded part time to set up a not for dividend group sponsored by a government agency between 2006 and 2008. In 2011/12 he was seconded to project manage the set up and launch of the Bristol-Oxford (Universities) Nuclear Research Centre. From 2013 he was the lead author of the 'Joint Bidding Guide' for the Welsh Government and led its demonstration project programme to 2016. From 2013 he has taught engineering and asset management at the University of Bristol where he is Engineerings Faculty Quality Team Chair and on the University's Academic Quality and Standards Committee. From 2016 he became the Chief Examiner of the Institute of Asset Management.

 

Areas of expertise

  • Strategic exploration, planning and implementation
  • Strategic cost analysis and management
  • Asset and Value Management
  • Partnering, collaboration and alliances
  • Extended and Virtual Enterprises
  • Programme and Project Management
  • Procurement
  • Risk Analysis and Planning

 

Mark Fowler

Management Board Member

 

Professional development

With a 10 year track record of innovative transformational change leadership, coaching and strategy facilitation - following a successful 20 years in senior leadership - Mark is gifted in helping organisations break beyond the limits of their thinking to create innovative, practical solutions that impact on performance.

 

Mark has a wide range of experience at senior level across organisations, particularly in the public sector and local authorities. He created a transformation process gaining significant results: the Authority gained the highest academic achievement in England and Wales - and the first to gain "excellent" in statutory inspection. He is a Fellow of the Institute of Leadership and Management and the Chartered Institute of Management and a MBA. Mark is a fluent speaker of English, French & Welsh.



Areas of expertise

  • Organisational transformation
  • Leadership and management development
  • Strategic Planning
  • Strategy Facilitation
  • Executive Coaching and mentoring
  • Value redefinition
  • Culture Change
  • Motivation and thinking preference analysis

Ken Thompson

Management Board Member 

 

Professional development

Ken has written three books the most recent being “The Networked Enterprise” which offers a practical road map for establishing effective collaboration between different organisations in either the private or public sectors. Ken’s previous book “Bioteams” which proposes a new model for High-Performing Teams based on scientific observations on natures groups was featured in WIRED MAGAGAZINE and described by the Managing Director of Yahoo Europe as “The radical new model for teams in today’s world”.

 

Areas of expertise

  • High Performing Teams
  • Virtual Collaboration
  • Business Community Development
  • Multi Enterprise Collaboration
  • Business Simulation
  • Business Analytics
  • Experiential Learning Development
  • Effective Business Social Media

 Clients' Views

'You have enabled us to articulate and communicate strategic direction throughout the whole organisation.'

 

'Your flair, creative approach, excellent relationships and methodology helped build capacity, develop behaviours and skills that had a lasting impact.  This enabled us to prepare for and manage a period of considerable change and transformation.'

 

'We are delighted with the impact you have had in transforming individuals and teams enabling them to deliver high performance outcomes.'

 

Thanks for the good work'

 

'This has been truly transformational.  It has helped us look beyond roles to the complex, uncertain and ethical dilemmas of working in a very different way.  It gave us the time, space and challenge to grow ideas and deliver change in my and my team's practice.'

 

'Superb work - many thanks'

 

'You clearly understand the dynamics and have a lot to offer the.....initiative over the years ahead'

 

'(EU) outputs fully met the needs of the programme, the quality was very good'

 

'A focused and dedicated team of senior practitioners, researchers and industry leaders delivered work packages at the right time and quality'

 

'Very professional, well prepared and clear understanding of our expectations, very responsive to late change requests and programme revisions. Excellent pre and post sales'

 

'Both programmes have exceeded our expectations and attained high levels of adoption'

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